Frequently asked questions

Ordering

How do I place an order?


Go to our shop, place items in your basket and proceed to checkout!




Are Giddy Nibbles suitable for vegetarians?


Yes, all our Giddy Nibbles are made with cheese suitable for vegetarians.




What's the use by or best before date for Giddy Nibbles?


Giddy Nibbles are perfectly happy to sit wrapped in the fridge for up to 21 days, and in the freezer for up to 3 months.




Do you want to become a stockist?


We sell to restaurants, cafes and gourmet shops and delis across the UK. We can arrange a tasting and tell you all about how to make your customers Giddy. Find out more by emailing us at info@giddynibbles.com





Delivery

Can you deliver abroad?


Unfortunately due to the perishable nature of our Giddy Nibbles we can’t currently deliver abroad or to the Channel Islands.




Delivery Information


- Your Giddy Nibbles will be packaged in an insulated box with an ice pack to keep things chilled. - We make every effort to ensure that all goods are dispatched in perfect condition and we take precautions to ensure the integrity of any products for transit - Most of our products are perishable items. We store all our products in perfect conditions prior to dispatch, but we are not responsible for storage conditions after dispatch - Delivery times quoted or displayed are for guidance only and not a guarantee - Due to the nature of some perishable products and long transit times it is not possible to deliver some products over very long distances by standard carriers Delivery Charges: We want to makes sure everthing arrives cold and fresh so use priority shipping at a flat rate of £5.95




Do I have to be at home when my Giddy Nibbles are delivered?


No, if you have a particular place where you would like your parcel left please fill in the relevant place on the order page however be aware that the package is chilled so will not enjoy being in a warm place for very long.




Can I have my parcel delivered to a different address to the billing address?


Yes, if you follow the instructions on the ordering page, you can set up alternative delivery addresses





Baking and Storing

Do I need to keep Giddy Nibbles in the fridge or freezer?


Yes, you need to keep unbaked Giddy Nibbles chilled at below 8°C. You can slice Giddy Nibbles straight from the fridge (take a few slices or use the entire roll, depending on how nibbly you and any guests are feeling). From frozen we recommend taking Giddy Nibbles out of the freezer for 15 minutes or so before slicing.




How do I store Giddy Nibbles once baked?


You’ve got great willpower! You can store baked Giddy Nibbles in an airproof container for up to a week. We recommend wrapping loosely in greaseproof paper or beeswax wrap first.